If your vehicle has been towed to impound, certain documentation is required before it can be released.

Bringing the correct documents will help ensure the pickup process goes smoothly and avoid delays.

Government-Issued Photo Identification

You must present a valid government-issued photo ID when retrieving a vehicle.

Examples include:

• Driver’s license

• State or provincial identification card

• Passport

The person retrieving the vehicle must be able to verify their identity.

Proof of Vehicle Ownership or Authorization

To release a vehicle from impound, staff must confirm that the person retrieving the vehicle has the legal authority to do so.

Examples of acceptable documentation may include:

• Vehicle registration

• Insurance card showing the vehicle

• Title or ownership documents

If the registered owner is not present, additional authorization may be required.

Third-Party Vehicle Pickup

If someone other than the registered owner is retrieving the vehicle, they may need:

• Authorization from the registered owner

• Proof connecting the owner to the vehicle

• Valid identification

Requirements may vary depending on the situation and applicable regulations.

Payment for Towing and Storage Fees

All towing and storage charges must be paid before the vehicle can be released.

Accepted payment methods and fee information may vary. If you are unsure of the total amount owed, contact MC Towing prior to arrival.

Before Arriving at the Impound Lot

To save time, it is recommended that you first confirm your vehicle’s location.

Use the online vehicle lookup portal:

https://harriscountytowing15232.towbook.net

You can search using your license plate number or VIN.

Need Assistance?

If you have questions about retrieving your vehicle, contact MC Towing.

Phone: (713) 222-2277

Having your license plate number or VIN available will help staff assist you more quickly.

Related Articles

These articles may also help answer common questions:

• Do You Think Your Vehicle Was Towed?

  Learn how to locate your vehicle using the online search portal.

• How to Retrieve a Towed Vehicle

  Step-by-step instructions for picking up your vehicle from impound.

• Why Was My Vehicle Towed?

  Understand the most common parking violations that lead to towing from private property.